The main reason for this is that the system will only allow for a file size of 2MB or less. Please try to reduce the size of your file and try to upload it again.

Without uploading a valid ID document, you will not be given bidding access. Should there be an outstanding invoice on your account, bidding access will also be removed. If this is the case, please contact administrators before making a payment as goods could have been resold already.

Once your registration is completed, it will remain in "Pending Status" until an administrator has validated and approved your registration. This could take a while depending on the time of day, etc.

Whenever a bid is placed in the last 2 minutes of a lot time, the system will automatically extend the lot time by 3 minutes to ensure that the previous highest bidder has the opportunity to counter-bid, should they wish to. This extension is also valid during the extension time. This function is also known as "sniper protection."

Auto bidding is a feature in our auction that automatically bids on your behalf.

Click on the gear icon, located under the lot time. This will open the auto bidding slot. Enter the maximum amount that you are willing to pay for the lot (keep in mind the 10% commission that will be added to the bidding price). Place your bid.

The auto bid feature bids on your behalf. Each time someone bids against you, the system will automatically place your bid until you have either won the lot or your maximum amount has been reached. Note that although other bidders can see that there is an autobid set on your username, they cannot see your maximum amount. The system will not automatically jump to your highest bid but will simply bid against another bidder in the specified increments on your behalf. If it occurs that 2 individuals bid for the same amount on an autobid, the system will give the first bidder preference.

Select the small hand icon on the lot. The bidding history will be displayed, and you will be able to see each bid that has been placed on that lot.

Though there can be multiple factors involved, we suggest you check your "lots per page selection." This can be set at the bottom or top of the page, right-hand corner after the last lot appearing on that page. Select the number of lots per page according to your signal strength. For slower connections, don't select more than 18 lots per page.

Once you have placed a bid on a lot, it will automatically be listed under your active lots. This is also known as a "watchlist." This feature allows you to keep an eye only on the lots that you are interested in, instead of the complete auction. Note that you have to place a bid on an item in order to add it to your watchlist. By removing it from your watchlist, you are not deleting your bid but simply choosing not to keep an eye on it anymore.

Once all the lots have been finalized, the system will automatically generate bidder invoices. This will take approximately 15 minutes after the finalization of the last lot. Invoices will only be generated once the entire auction is completed. Select: Menu / Auction / Bidder Invoices. An email with your invoice will also be sent to the registered email address.

Payment methods available are: EFT, Cash, and Card. Keep in mind that all goods must be paid for within 48 hours after the conclusion of the auction. Should this not be honored, your profile will be permanently deactivated, and you will no longer be able to participate in any future auctions.

Goods can be collected at 299 Eloff Street, Elofsdal, Pretoria.

Should you wish for us to assist you with a courier, you are welcome to contact us via email at info@ceshauction.co.za or via WhatsApp for a quote on courier services. Should you wish to arrange your own courier, please let us know so we can get your parcel ready for collection.